Global Forwarding Specialist
hace 4 semanas
We're C.H. Robinson, a leading logistics platform, and we're seeking a skilled Global Forwarding Specialist to join our team. As a key contact for our customers, you'll be responsible for managing the shipment lifecycle of their global freight. Your attention to detail, service-oriented approach, and problem-solving skills will be essential in delivering exceptional results.
Key responsibilities include:
- Maintaining operational excellence by understanding international shipping processes, documentation, and terminology.
- Coordinating tasks on shipments to meet customer SOP requirements, including booking approvals, pre-alerts, governmental filings, and delivery execution.
- Facilitating relationships with our international team members and third-party agents to ensure efficiency, excellent customer service, and creative problem resolution.
- Providing reporting and documentation support to internal and external customers.
- Participating in customer business reviews.
Requirements include a high school degree or equivalent, a minimum of 1 year of global forwarding experience, and proficiency in Microsoft Office Suite. Preferred qualifications include a bachelor's degree, excellent communication and prioritization skills, and a proven track record of strong customer service skills.
We offer a competitive benefits plan, including life and medical insurance, a wealth accumulation plan, and an employee stock purchase plan. Join us as we collaborate, innovate, and work as one global team to make life better and more sustainable for our customers, communities, and world.
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