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Operations SAP Key User H-M
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Job Overview
The Operations SAP Key User is a critical role within Safran, responsible for ensuring seamless communication between operations and the SAP system. This position requires a strong understanding of both operational processes and SAP functionality.
Key Responsibilities
- Process Expertise: Possess in-depth knowledge of operational processes and SAP workflows to identify areas for improvement and optimize system performance.
- Error Resolution: Analyze and escalate errors or doubts in the system, providing timely feedback to leaders and principal roles to address root causes.
- Communication and Collaboration: Serve as the primary point of contact for operations and support areas, facilitating internal and external communication to ensure effective information sharing.
- Process Improvement: Participate in sessions with leaders and teams across the Safran network to discuss SAP topics and identify opportunities for process enhancements.
- Indicator Development: Assist teams in analyzing information and SAP flows to create or automate indicators, driving data-driven decision-making.
- Error Escalation: Escalate any errors or issues that cannot be addressed to the technical field, ensuring prompt resolution.
Requirements
An engineer with 1-2 years of experience, holding a degree in Industrial Engineering, Manufacturing, or a related field, with basic knowledge of Safran's processes.