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IT Governance Analyst

hace 2 meses


Ciudad de México, Ciudad de México Nuvit Service A tiempo completo

About Nuvit Service

Nuvit Service is a Human Resources company that provides a range of services, including socio-economic studies, psychometric tests, payroll processing, and more.

Job Overview

We are seeking an experienced IT Governance Analyst to join our team. As an IT Governance Analyst, you will be responsible for managing the product life cycle of all incidents generated by our service and all service requests that require knowledge management.

Key Responsibilities

  • Design, implement, and maintain computer systems to ensure optimal performance and security.
  • Manage and maintain networks and information systems to ensure smooth operation and minimize downtime.
  • Optimize data handling processes to improve efficiency and reduce costs.
  • Conduct research and development to create software and hardware solutions for our clients.
  • Design and maintain websites to provide a positive user experience.

Requirements

  • Excellent understanding of current Mac OS and Windows 10 operating systems.
  • Good knowledge of troubleshooting network connectivity issues on Windows/Mac clients.
  • Good understanding of Active Directory and Group Policy to troubleshoot user-encountered issues.
  • Good understanding of cloud technologies and their applications.

Desirable Skills and Experience

  • 4-5 years of hands-on IT experience in a technical/helpdesk role.
  • Hands-on experience with at least one infrastructure technology, such as UNIX or Windows.
  • Solid knowledge of Microsoft Excel, with a strong understanding of Power Query.
  • Advanced level of English, with a strong focus on technical communication.
  • Highly motivated and driven individual with excellent problem-solving skills.

Language Requirements

Advanced level of English required.

Minimum Work Experience Required

5-10 years of relevant work experience.