Portuguese Service Desk Specialist

hace 7 días


GuadalajaraJAAviacion Jalisco Mexico Cognizant A tiempo completo

We're looking for a talented individual to join our team as a Service Desk Agent, supporting one of our clients.

Key Responsibilities:

• Provide exceptional customer service and technical support to clients.

• Work in a fast-paced call center environment, handling multiple calls and tasks simultaneously.

• Collaborate with internal teams to resolve complex technical issues.

Requirements:

• 1+ year of experience in a call center or customer service role.

• Strong active listening and verbal communication skills.

• Ability to multitask and prioritize tasks effectively.

• Willingness to learn and adapt to new technologies and processes.

Why Cognizant?

We offer a dynamic and inclusive work environment, with opportunities for career growth and development. Our team is committed to respecting human rights and building a better future for our clients and the environment.

At Cognizant, we believe that our culture makes us stronger. We invest in people and their well-being, and we build conditions for everyone to thrive.

What We Offer:

• Competitive salary and benefits package.

• Ongoing support and funding for training and development.

• Opportunities to work with leading global companies.

• A highly inclusive and diverse work environment.

Join us and be part of a team that is committed to making a positive impact.


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