Operational Risk Management Specialist

hace 21 horas


Xico, México Citi A tiempo completo

**Job Summary**:

Citi is seeking an experienced Operational Risk Management Specialist to join our team. The successful candidate will be responsible for independently assessing risks and driving actions to address the root causes that persistently lead to operational risk losses.

**Responsibilities**:

- Govern and oversee technology operational risk and cyber risk.

- Manage Issues, including KPI/KRI/Corrective Action Plans.

- Resolve transactional level escalations from vendors or internal partners.

- Analyze scorecards and performance management tools to mitigate exposure.

- Monitor goals and ensure compliance through performance, risk, and relationship oversight of the extended supply chain.

- Collaborate to resolve issues and escalate those requiring commercial or legal support.

**Requirements**:

- 10+ years relevant experience.

- Excellent communication and influencing skills, with exceptional relationship management skills.

- In-depth knowledge of Mortgage Servicing Operational processes and technology platforms.

- Ability to communicate complex topics to a broad audience.

- Detailed oriented with analytical skills, expert in Microsoft Office Tools.

- Third Party Oversight/Vendor Oversight experience preferred.

**Education**:

Bachelor's/University degree, Master's degree preferred.



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