Senior Community Engagement Manager

hace 4 semanas


Ciudad de México, Ciudad de México airbnb, Inc. A tiempo completo

Airbnb is seeking a seasoned Community Engagement Manager to spearhead our Host Community strategy in Mexico. This role will be responsible for implementing and iterating on Community programs that engage Hosts at scale, such as the Host Clubs program and Host events, while also innovating and testing new methods that can influence and strengthen the global community strategy.

The Ideal Candidate:

  • 8+ years of experience in Community Management, with a focus on scaling communities while maintaining high engagement.
  • Strong project management skills, with experience leading programs and processes.
  • Ability to approach Community through a strategic business lens and align Community goals with business goals.
  • Entrepreneurial, solution-oriented, growth mindset.
  • Highly autonomous and self-driven.
  • Strong verbal communication and interpersonal skills.
  • Effective cross-functional partner with ability to influence through persuasion, negotiation, and consensus building.
  • Passion for Airbnb, our Hosts, and the mission of the company.

Responsibilities:

  • Act as the primary bridge between the local Airbnb team and the Mexico Host Community, coordinating and prioritizing cross-functional activities that entail community action.
  • Lead Community growth, engagement, and impact projects and initiatives from planning to delivery.
  • Develop and execute local Community Programs with clear communication, efficient resource usage, and a deep focus on overall project execution.

Requirements:

  • Strong understanding of Community Management principles and practices.
  • Experience with Community events, online engagement, or distributed communities.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal skills.

What We Offer:

  • A competitive salary and benefits package.
  • The opportunity to work with a dynamic and innovative company.
  • A collaborative and supportive work environment.
  • The chance to make a meaningful impact on the lives of our Hosts and guests.


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