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Quality Assurance Specialist
hace 2 meses
Career Area: All Job Families
Your Work Shapes the World at Caterpillar Inc.
We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
Job Purpose:
The position will have the primary purpose of supporting the Quality Management System within the assigned operational area, by providing expertise and advice on production or product problems fed back from both internal and external customers. To conduct investigations, analyses information and facilitate teams dealing with issues/projects associated with resolution of quality problems.
Key Responsibilities:
- Support the Quality Management System within the assigned operational area
- Provide expertise and advice on production or product problems
- Conduct investigations and analyses information
- Facilitate teams dealing with issues/projects associated with resolution of quality problems
- Develop plans and tools that are used to implement or support global quality systems
- Implement the Idea Generation Process and Corrective and Preventive action processes
- Develop quality related control methodologies and systems
- Encourage the implementation of established systems
- Support 5S/Lean Manufacturing/Class A and SAP
Requirements:
- Bachelor's degree in engineering or manufacturing
- Fluent English
- 3-5 years of experience of quality concepts including process control, analysis, ISO9000 etc.
- Strong communication, cooperation and influence skills to work with all levels of employees and customers, especially with leadership management employees
Background/Experience:
The incumbent will have responsibilities for Quality Assurance in assigned areas, including product test procedures and specifications, performing audits, improvements of products reliability and customer satisfaction through support of the CPS (Caterpillar Production System), NPI (New Product Introduction) and CPI (Continuous Product Improvement) programs.
This position is required to work with all employees to improve quality practices in their processes through quality manner such as daily coaching, tracking CQI (Continuous Quality Improvement) projects & Scorecard, providing quality support if any poor results or negative trends occur, developing IQC training programs, providing training courses of quality specifications to employees, conducting internal quality audits, facilitating management reviews, etc
This position is required to be proactive to develop quality related control methodologies and systems such as Cost of Quality control company wide. Encourage the implementation of the established systems. Analyze and solve problems occurring during implementation.
This position is also required to actively support 5S/Lean Manufacturing/Class A and SAP and on going support, to help area owners set up goals and integrate 5S/Lean Manufacturing Practices with Internal Quality Certification system through standardization and documentation.
Typical internal customers include employees from two or more work groups in a Division. The position's primary customers are internal. The position is challenged to carefully evaluate problems and review a large number of possible solutions before selecting one option. Problems may be complex and can require the incumbent to develop solutions. The incumbent is free to determine the best way to complete job assignments in order to achieve desired results. Work is reviewed after completion, except in the most complex or high impact situations. Impacts key quality goals including Continuous Improvement, Process Quality, Part Quality, Internal Quality Certification, ISO 9000 Certification, etc.
The Caterpillar Code of Conduct states that we will select, and place employees based on their qualifications for the job to be performed, without regard to race, religion, national origin, color, gender, gender identity, sexual orientation, age
