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Customer Support Liaison

hace 2 semanas

Hermosillo, Sonora, México DYADlaw, P.C. A tiempo completo

**About This Role**

We are seeking a highly skilled and empathetic Client Care Coordinator to join our team in Hermosillo, Sonora, Mexico.

The successful candidate will be responsible for ensuring the smooth progression of clients' immigration cases, providing regular updates, and addressing client inquiries and concerns.

This role requires strong communication skills, organizational abilities, and the capacity to work effectively within a team environment.

**Key Responsibilities**

Responsibilities include:

  • Maintaining accurate case records
  • Collaborating with internal teams to resolve client inquiries
  • Developing strategies to enhance client satisfaction

**Requirements**

To succeed in this role, candidates must possess:

  • Strong interpersonal and communication skills
  • Attention to detail and organizational skills
  • Ability to work independently as part of a collaborative team

**Salary and Benefits**

The salary for this role is $21,000 MXN per month, and we offer a comprehensive benefits package that supports the well-being of our employees.