IT Business Analyst Associate Specialist

hace 3 días


Zapopan, Jalisco, México Plexus Electronica A tiempo completo

Plexus Electronica: A Global Technology Leader

We are seeking a highly skilled IT Business Analyst Associate Specialist to join our team at Plexus Electronica. As a key member of our global technology team, you will play a crucial role in helping us implement and support cutting-edge technology solutions that drive business excellence.

Key Responsibilities:

  • Serve as a strategic point of contact for the business, managing relationships to optimize operational efficiency and ensure exceptional customer service.
  • Contribute to the development of enterprise solutions as a valued member of our global team.
  • Represent the business by collaborating with IT teams to ensure solutions meet business expectations.
  • Exercise business process and tool knowledge to provide Level 2 End User support, ensuring annual objectives are met and IT principles/procedures are followed.
  • Perform incident trend analysis to recommend product improvements.
  • Deliver assignments on time with high quality and actively participate in or lead Functional User Groups/QBRs.
  • Work with business partners to elicit high-level requirements and business needs, articulating them into documented business requirements and demands.
  • Assist with prioritization exercises by providing cost and effort analysis, executing according to defined priorities focused on the documented roadmap.

Additional Accountabilities:

  • Support project delivery by using requirements to drive design or review of test cases, participating in design reviews and walk-throughs to communicate systems designs and validate proposed solutions.
  • Responsible for configuring systems where needed to accommodate system changes related to support, project, and enhancement activities.
  • Ensure solutions support Plexus and customer policies surrounding key controls and compliance, such as SOX, ITAR, EAR, FDA, and others as appropriate.
  • Remain current on Plexus business, industry, and IT technology trends to provide forward-looking solutions.

Requirements:

  • A minimum of an Associate's degree is required; a Bachelor's degree is preferred.
  • 6 months or more of related experience is preferred.
  • Experience in computing systems or IT support is highly desirable.

Benefits:

  • Competitive salary range: $17,700 - $24,400 per month
  • Health insurance
  • Dental insurance
  • Vision insurance


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