IT Business Analyst Associate Specialist
hace 3 días
Plexus Electronica: A Global Technology Leader
We are seeking a highly skilled IT Business Analyst Associate Specialist to join our team at Plexus Electronica. As a key member of our global technology team, you will play a crucial role in helping us implement and support cutting-edge technology solutions that drive business excellence.
Key Responsibilities:
- Serve as a strategic point of contact for the business, managing relationships to optimize operational efficiency and ensure exceptional customer service.
- Contribute to the development of enterprise solutions as a valued member of our global team.
- Represent the business by collaborating with IT teams to ensure solutions meet business expectations.
- Exercise business process and tool knowledge to provide Level 2 End User support, ensuring annual objectives are met and IT principles/procedures are followed.
- Perform incident trend analysis to recommend product improvements.
- Deliver assignments on time with high quality and actively participate in or lead Functional User Groups/QBRs.
- Work with business partners to elicit high-level requirements and business needs, articulating them into documented business requirements and demands.
- Assist with prioritization exercises by providing cost and effort analysis, executing according to defined priorities focused on the documented roadmap.
Additional Accountabilities:
- Support project delivery by using requirements to drive design or review of test cases, participating in design reviews and walk-throughs to communicate systems designs and validate proposed solutions.
- Responsible for configuring systems where needed to accommodate system changes related to support, project, and enhancement activities.
- Ensure solutions support Plexus and customer policies surrounding key controls and compliance, such as SOX, ITAR, EAR, FDA, and others as appropriate.
- Remain current on Plexus business, industry, and IT technology trends to provide forward-looking solutions.
Requirements:
- A minimum of an Associate's degree is required; a Bachelor's degree is preferred.
- 6 months or more of related experience is preferred.
- Experience in computing systems or IT support is highly desirable.
Benefits:
- Competitive salary range: $17,700 - $24,400 per month
- Health insurance
- Dental insurance
- Vision insurance
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