Senior SAP BW Developer and Support Specialist

hace 2 meses

Xico, México Warner Bros Careers A tiempo completo
Unlock Your Potential with Warner Bros. Careers

We're seeking an experienced Senior SAP BW Developer and Support Specialist to join our team at Warner Bros. Careers in a production environment. As an integral member of our SAP BW team, you'll provide development and operational support to SAP BW systems, participating in 24*7 production support.

Key Responsibilities:

  • Monitor data load, interface jobs, and reports broadcasting/bursting, addressing any issues promptly to ensure data accuracy and availability after issue resolution.
  • Assist with the design, implementation, and maintenance of SAP BW solutions, including data modeling, ETL processes, reporting, and analytics.
  • Develop and maintain BEx queries and AO reports, including complex calculations, structures, formulas, customer exits, and BADI variables.
  • Continuously monitor and optimize SAP BW BEx and AO performance.
  • Provide production support and issue resolution for existing BEx and AO reports, including training for users.
  • Address assigned SNOW tickets promptly and communicate clearly with users to provide status on tickets and resolution.
  • Follow the established change management process to create, test, and promote changes to production, and to sync in a dual dev landscape.
  • Perform data reconciliation on key data flow to ensure data quality. Report any issues identified promptly and carry out the resolution after it's fully vetted with the Sr. BW resource.
  • Assist with functional validation after the system restore. Follow the existing test scripts and update them continuously to improve processes and efficiency.
  • Participate in on-call rotation.
  • Assist with any ad-hoc data requests such as from internal/external audit or 3rd party vendors.
  • Closely collaborate with other teams that support or interface with BW for support or performance-related issues: Basis, Batch, DBA, SAP functional area support (FI, CO, MM, SD, etc.), Unix, Informatica, Sylvester, Marvin, Cosmos, PLM, and many others.
  • Continuously provide input to improve the performance of BW solutions and their usability for business users.
  • Create new or update existing support documentation leading to best practices, standardization, smooth onboarding knowledge transfer, and service desk support.
  • Perform regular housekeeping tasks to keep the system lean and efficient.

Requirements:

  • 4 years of BW development and support experience, including ETL and BEx and AO, with 2+ years of BW on HANA and 2+ years with BW/4 in a production environment.
  • Sufficient knowledge of ABAP and HANA SQLScript to understand and trouble routines and table functions used for ETL or exit and BADI variables.
  • Expertise in BEx query development, including key figures, characteristics, hierarchies, and variables.
  • Experience with operation and support of BW DTO or archiving (IQ NLS).
  • Adequate interpersonal and communication skills, both written and verbal, to include translating complex technical issues clearly and precisely to both technical and non-technical parties.
  • Strong analytical and technical communication skills.
  • Ability to work both independently and in a team environment.
  • Willingness to learn and take direction from senior resources.
  • Must be able to communicate effectively and tactfully with all levels of personnel, both in person and on the telephone.
  • Must be able to pay close attention to complex detail and understand written and oral instructions.
  • Must be able to organize and schedule work effectively.
  • Must be able to work well under time constraints.
  • Must be able to handle multiple tasks with changing priorities, communicating changes in scope and schedule to all parties concerned.
  • Must be service-oriented.
  • Must be able to work independently.
  • Must be able to work flexible hours, including possible overtime, when necessary.

Preferred Qualifications:

  • SAC development and operational experience and knowledge.
  • SAP certification.
  • Experience in supporting integration planning (IP) and BCS on BW on HANA a plus.
  • Experience supporting the data extraction from S/4 Central Finance and Group Reporting would be beneficial.

What We Offer:

  • $85,000 - $110,000 per year, depending on experience.
  • Competitive benefits package.
  • Ongoing training and professional development opportunities.
  • Diverse and inclusive work environment.

About Us:

Warner Bros. Careers is a global leader in entertainment and media, committed to delivering exceptional experiences for audiences around the world. Our company offers a wide range of career opportunities across various industries, including film and television production, publishing, and more.

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