Senior Platform Engineering Director

hace 3 días

Ciudad de México, Ciudad de México VASS MEXICO A tiempo completo
Overview of the Role

VASS Mexico is a leader in digital solutions with 25 locations on 5 continents, employing over 4,500 people. We partner with large companies and public administrations to drive their end-to-end digital transformation process.


Job Description

We are seeking an experienced Senior Platform Engineering Director to lead our Telemetry and Observability platform engineering team. The ideal candidate will have 10+ years of experience in managing platform teams, with a strong background in enabling telemetry, monitoring, and observability environments using leading APM/AIOPS solutions.

  • Lead platform engineering, setting priorities and ensuring progress toward goals.
  • Provide expertise in Monitoring/Telemetry/Observability platform engineering.
  • Ensure platform quality through consistent development, testing, and documentation.
  • Oversee platform outcomes, focusing on continuous improvement and KPI/OKR alignment.
  • Manage budgeting, planning, team motivation, vendor contracts, and Level 3 support.
  • Establish governance structures and best practices for platforms.
  • Collaborate on platform architecture and development, ensuring alignment with business goals.

As a Senior Platform Engineering Director at VASS Mexico, you will be responsible for driving technical excellence and innovation in our Telemetry and Observability platform.


Requirements

To succeed in this role, you should possess:

  • Bachelor's degree in Computer Science, Statistics, or Management Information Systems from an accredited university or equivalent experience.
  • 5+ years of experience with Agile methods/methodologies and leading SCRUM/L Lean/Kanban teams.
  • 10+ years or more of relevant professional experience as a technology engineer, with 7+ years in a role managing platform teams.
  • 7+ years of experience enabling telemetry, monitoring, and observability environments using leading APM/AIOPS solutions (Splunk, AppDynamics, ThousandEyes, ServiceNow preferred).
  • 3+ years of experience using public cloud infrastructure (AWS required, Azure desired).
  • Proven track record of getting things done in complex organizations.
  • Excellent analytical and problem-solving skills.
  • Healthcare/life science/pharmaceutical industry experience required.
  • Referenceable leadership, management, or key influencer experiences required.
  • Ability to work in an agile and rapid-changing environment with high-quality deliverables.
  • Previous experience managing global engineering teams and budgets required.
  • Strong organizational and interpersonal skills.
  • Demonstrated presentation, communication, and influencing skills.
  • Ability to think outside the box for innovative engineering capabilities.
  • Knowledge of information management practices, regulatory requirements, and global data privacy laws related to the pharmaceutical industry.
  • Proven knowledge of IT Service Management, Service Operations, and Service Release (ITIL v4 and ITSM).
  • Working knowledge of DevOps CI/CD technologies and lifecycle.
  • Demonstrated knowledge of Cloud IaaS and PaaS technology environments (AWS and Azure preferred).
  • Demonstrated experience and knowledge of micro-services concepts, API integration enablement, container technologies, and services (Kubernetes based preferred).

Compensation and Benefits

The estimated salary for this position is $120,000 - $150,000 per annum, depending on qualifications and experience. Additionally, you can expect a comprehensive benefits package, including medical insurance, English classes, gym pass, referral bonus, international mobility, language classes, technical certifications, and access to open webinars and Udemy.

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