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Industry Support Professional
hace 1 semana
Schneider Electric is seeking a highly skilled Industry Support Professional to join our team. As an Industry Support Professional, you will be responsible for providing technical support to our customers, ensuring they receive the highest level of service.
About Schneider Electric
We are a leading provider of energy management and automation solutions, serving customers across various industries.
Key Responsibilities
- Provide technical support to customers through various channels, including phone, email, and chat.
- Analyze and troubleshoot technical issues, developing effective solutions.
- Collaborate with internal teams to resolve technical issues and improve support processes.
- Develop and maintain knowledge-based documentation to enhance customer support.
- Stay up-to-date with new product releases and technologies to provide expert advice to customers.
Requirements
- Bachelor's degree in Electrical Engineering or related field.
- Excellent communication and problem-solving skills.
- Ability to work independently and as part of a team.
- Familiarity with industry-standard software and tools.
We Offer
- A competitive salary and benefits package.
- Ongoing training and development opportunities.
- A dynamic and supportive work environment.
