Supervisor de In Room Dining
hace 4 semanas
El Supervisor de In Room Dining es un profesional responsable de garantizar la satisfacción de los huéspedes y usuarios del centro de consumo asignado a su supervisión.
Responsabilidades- Supervisión y Orientación: Supervisar, orientar y apoyar a meseros, toma órdenes, surtidores minibar y al resto de los miembros del equipo de la División de Alimentos y Bebidas.
- Creación de un Ambiente Seguro: Crear un ambiente seguro para nuestros clientes y miembros del equipo.
- Aplicación de Procedimientos: Asistir en la elaboración y aplicación de procedimientos operativos y estándares del departamento.
- Capacitación y Desarrollo: Capacitar y desarrollar a todos los colaboradores basándose en estándares vigentes.
- Administración de Recursos: Administrar el presupuesto de una forma adecuada mediante el monitoreo de las horas extraordinarias, cheques promedio y los gastos relacionados.
- Protección de Activos: Proteger los activos del hotel.
- Maximización de Servicios: Maximizar el número de servicios, cenas románticas así como incrementar el negocio en todos los centros de consumo.
- Control de Ventas: Maximizar la venta de cada llamada para cumplir con las metas diarias de cheque promedio.
- Control de Inventario: Control de inventarios de minibar. Controles para evitar la merma de productos de minibar.
- Control de Covers: Control de covers diarios.
- Ética y Motivación: Mantener los estándares éticos y predicar con el ejemplo. Motivar a los colaboradores para alcanzar los objetivos del departamento y del hotel.
- Clima Organizacional: Crear un clima organizacional sano, promoviendo la motivación, participación, trabajo en equipo y oportunidades para los colaboradores del departamento y del hotel.
- Disponibilidad para trabajar un horario flexible para llevar a cabo todas las tareas y responsabilidades.
- Actitud positiva y motivadora para transmitir a colaboradores y huéspedes.
- Conocimiento total en el área.
- Trabajo seguro, prudente y organizado.
- Capacidad para trabajar en equipo y relacionarse con los diferentes niveles manteniendo una relación cordial con todos los miembros del equipo.
- Profesionalismo y orientación al servicio de Lujo.
- Inglés Avanzado Oral y Escrito.
- Licenciatura o equivalente a experiencia.
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In-Room Dining Department Lead
hace 6 días
Cabo San Lucas, Baja California Sur, México Four Seasons Hotels and Resorts A tiempo completo{"h1": "In-Room Dining Manager Position Overview", "p": "Four Seasons Hotels and Resorts is seeking a highly skilled In-Room Dining Manager to join our team at our Los Cabos property. As a key member of our Food and Beverage department, you will be responsible for leading the In-Room Dining team to deliver exceptional guest experiences and ensure seamless...
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In Room Dining Department Manager
hace 4 semanas
Cabo San Lucas, Baja California Sur, México Four Seasons Hotels and Resorts A tiempo completoAbout Four Seasons:Four Seasons Hotels and Resorts is a global leader in the hospitality industry, renowned for its exceptional service, luxurious amenities, and unparalleled guest experiences. As a key member of our team, you will have the opportunity to contribute to our mission of creating unforgettable memories for our guests.About the Role:The In-Room...
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Concierge
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Luxury Beverage Operations Manager
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Bar Manager
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