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Payment Operations Specialist
hace 2 meses
Flywire is a global payments enablement and software company, delivering high-stakes, high-value payments across the global education, healthcare, travel and B2B industries.
We're seeking a highly skilled Payment Operations Specialist to join our team, responsible for successfully processing growing volumes of international and domestic payments.
Key Responsibilities- Verify beneficiary account details to ensure accuracy and adherence to Anti-Money Laundering (AML) regulations and internal policies.
- Work closely with payment partners and banks to identify and resolve payment issues promptly.
- Identify and report processing inefficiencies and help to resolve.
- Review, improve and maintain payment formatting rules to reduce payment issues.
- Collaborate with the Compliance team to review and improve internal policies to reduce friction in the AML process.
- Communicate with payers directly to resolve issues and prevent delays.
- Undergraduate degree in a relevant field, with an interest in financial services or operations.
- Deadline-focused with strong organizational skills and exceptional attention to detail.
- Fluent English and Spanish, written and spoken, with other languages an advantage.
- Possess a willingness and eagerness to learn.
- Ability to work independently and drive projects to completion in a fast-paced environment.
- Excellent analytical and computer skills, including proficiency in Excel and other online tools.
- Passion for problem-solving and helping customers.
- Highly effective communication skills.
- A positive, can-do attitude, motivated to drive ongoing, continuous improvement.
- Experience in finance, banking operations or transactional reconciliation is an advantage.
- Competitive compensation, including Restricted Stock Units.
- Employee Stock Purchase Plan (ESPP).
- Flying Start - Our immersive Global Induction Program.
- Dynamic & Global Team.
- Wellbeing Programs.
- Competitive time off including FlyBetter Days to volunteer in a cause you believe in and Digital Disconnect Days.
- Great Talent & Development Programs.