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Key Accounts Administrator
hace 1 mes
Are you ready to make a positive impact at KONE as a Key Accounts Administrator in Mexico City?
The purpose of this role is to perform back-office tasks, which help the sales person to spend more time with customers. This role supports sales in making tenders and orders, creating the order / contract / equipment in SAP and maintaining the customer data in CRM and SAP.
Sales Support
- Supports sales persons in back-office tasks (tenders, orders, documents, equipment – SAP, Tendering tool and CRM) and customer inquiries
- Maintains customer data and hierarchies in SAP + CRM as instructed by sales person or key account manager
- Monitors the leads and new opportunities in CRM and assigns them to the right person
- Follows up the customer's approval of designs and lay-out drawings
- Maintains sales and tendering tools and master templates as instructed by sales manager / product manager
- Responsible for invoicing and monitoring of overdue payments (in some FL's)
- Provides reports and summaries for sales, marketing, installation, delivery, finance managers etc.
- Assists in general office tasks
Customer Relationship Management
- Supports in organizing customer visits, tasks and events
Hiring Requirements:
·Bachelor's degree in administration, finance or similar area
·At least 3 years of experience in a similar position
·Advanced MS Excel -skills (Specifically in pivot tables, calculations, formulas, etc. Level will be tested)
·Intermediate in both written and verbal English
·Intermediate level in government biddings
·Good knowledge in SAP or similar system
·Basic knowledge in Power BI.
·Good communication skills
What can KONE offer you?
Come share your passion and energy to make a positive impact at KONE for our customers and your career
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