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Salesforce Team Lead
hace 2 meses
We are seeking a highly skilled Salesforce Team Lead to join our team at Jade Global. As a key member of our organization, you will be responsible for leading our Salesforce initiatives and driving business growth through innovative solutions.
Key Responsibilities- Proactively lead the setup and configuration of omnichannel and live chat solutions.
- Collaborate with cross-functional teams to design and implement community solutions that meet branding and theme requirements.
- Develop and maintain expertise in Experience Cloud, including site builder and case management.
- Ensure data security and external site security best practices are followed.
- Provide guidance on community licenses and support customer decision-making.
- Drive thought leadership and influence technology adoption to advance business capabilities.
- Translate business requirements into logical sprints and user stories.
- Provide technical recommendations to senior leaders and collaborate with architects and developers.
- Deep knowledge of Experience Cloud and cloud-based solutions.
- Strong analytical skills and ability to measure project success.
- Excellent communication and collaboration skills.
- Experience with software development methodologies, including Agile and Scrum.
- Hybrid Agile experience is a plus.
We are a world-class organization that offers outstanding opportunities for talented individuals. We invest in our employees' personal and professional well-being, providing a supportive environment that fosters growth and success. Join us in our mission to deliver exceptional client experiences and drive business growth through innovative solutions.
