Application Support Specialist
hace 4 semanas
**About the Role**
Talent Accelerator is seeking a skilled Application Support Specialist to join our team in Guadalajara, Jalisco. As a hybrid position, you will work closely with our development staff to design and implement infrastructure based on specifications.
**Key Responsibilities**:
- Design and implement infrastructure based on specifications.
- Devise or modify procedures to solve complex problems using industry-standard algorithms and tools.
- Determine operational requirements for test/production environments in collaboration with development staff.
- Keep current with emerging software enhancements, security patches, and bug fixes.
- Monitor system capacity and performance, execute disaster recovery procedures, and provide Tier 2 technical support.
- Collaborate effectively and communicate clearly both verbally and in writing.
**Requirements**:
**3 to 7 years of experience in production support.**:
Strong experience with Linux Command and OS.
- Experience with CI/CD tools such as Jenkins, Docker, and Maven.
- Knowledge of DB queries.
- Proficient in troubleshooting.
- Ability to restart Apache server in case of downtime.
- Highly flexible in hours of work due to customer-facing, highly available infrastructure requirements.
**Preferred Skills**:
Experience with New Relic alert policies.
- Experience in SSL certificate renewal and verification.
- Experience in App deployment procedures.
**What We Offer**:
Tipo de puesto: Tiempo completo, Por tiempo indeterminado
Salario: $40,000.00 - $60,000.00 al mes
Horario:
Turno de 8 horas
**How to Apply**:
Please, upload your CV in English.
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