Global Operations Specialist, Supply Chain Logistics Coordinator

hace 7 horas


Xico, México Amazon A tiempo completo

Company Overview: As a Global Mile Operations Specialist at Amazon, you will be part of the Relaying Operation Center (ROC), responsible for ensuring smooth Inbound/Outbound/Cross Border Transportation Services from Sellers to Fulfillment Centers.

Job Summary: We are seeking an experienced Global Mile Operations Specialist to join our team. The ideal candidate will have strong communication skills, experience in executing operational processes, and proficiency in MS Office, especially Excel.

About the Role: As a Global Mile Operations Specialist, you will deal with 3PL Vendors/Carriers/Business Teams, handling Request Tickets submitted to them from 3PL, including Problem Receives, Bin Check type tickets, and Resolve Problem Receives Items. You will also be responsible for monitoring and reporting Vendor Compliance issues to the PMO Team.

Key Responsibilities: Our ideal candidate will handle day-to-day volumes of assigned tasks, maintain records of work done, communicate with external customers and internal teams, and deliver path-level operation performance metrics. They will also be accountable for handling exceptional cases raised by 3PL carriers and guiding them to close loop on those cases following SOP.

Requirements: To succeed in this role, you should have a proactive attitude, open-mindedness, eagerness to learn, and result-driven behavior. You should also have strong communication skills to interact clearly and concisely with internal/external stakeholders on domain operational issues. Experience in executing/managing operational processes is essential, along with proficiency in MS Office, especially Excel. Ability to work under pressure with high volume workloads or complex circumstances and compliance with Service Level Agreements is required.

Benefits: As a Global Mile Operations Specialist, you can expect a competitive salary, ranging from $85,000 to $110,000 per annum, depending on your location. You will also receive benefits, including health insurance, retirement plans, and opportunities for professional growth and development.

Estimated Salary: $92,500 - $105,000 per annum


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