Senior Technical Support Specialist
hace 2 días
We are seeking a highly skilled Senior Technical Support Analyst to join our team at Oracle. As a key member of our support organization, you will be responsible for delivering exceptional technical support and solutions to our customers.
Job SummaryThe Senior Technical Support Analyst will serve as a primary point of contact for customers, providing advice and assistance on diverse customer situations and escalated issues. You will work closely with internal Oracle employees to resolve complex technical questions and provide strategic support to ensure the highest level of customer satisfaction.
Key Responsibilities- Provide expert-level technical support to Oracle customers via phone, email, and electronic means.
- Analyze complex technical issues and develop effective solutions to resolve customer problems.
- Collaborate with internal teams to identify and resolve root causes of technical issues.
- Develop and implement automated technology and instrumentation to diagnose and resolve customer issues.
- Lead large-scale implementation projects and provide direction to junior team members.
- Bachelor's degree in Computer Science or equivalent.
- 3-7 years of experience with Core products or 8 years of experience with Applications products.
- Proven professional/technical experience demonstrating an understanding of Applications at a functional and technical level (preferably Oracle).
- Excellent troubleshooting and diagnostic skills.
- Ability to analyze details and synthesize the 'big picture'.
- Experience with log reading, SQL tuning, knowledge of networks, database configuration, server configuration, Web Server optimization, load balancing hardware, XML, web services, java, JavaScript, PLSQL, databases, and Groovy scripting.
The estimated salary for this role is $120,000 - $180,000 per year, depending on location and experience. Additionally, Oracle offers a comprehensive benefits package, including health insurance, retirement savings plan, and paid time off.
About OracleOracle Corporation is a multinational technology company that specializes in developing and marketing enterprise software products, particularly database management systems.
-
Senior Technical Support Specialist
hace 3 días
Guadalajara, Jalisco, México Ntt Data Services A tiempo completoCompany OverviewNTT DATA Services is a leading IT services company that provides innovative solutions to help clients achieve their business goals.SalaryThe salary for this position is estimated to be around $18,000 per month, based on the location and industry standards.Job DescriptionWe are seeking a Senior Technical Support Specialist to join our team in...
-
Senior Technical Support Specialist
hace 4 semanas
Guadalajara, Jalisco, México Capgemini Engineering A tiempo completo**Unlock Your Potential as a Senior Technical Support Specialist**At Capgemini Engineering, we're driven by a passion for innovation and a commitment to excellence. As a Senior Technical Support Specialist, you'll be part of a global team of engineers, scientists, and architects who are shaping the future of technology. Our digital and software technology...
-
Senior Technical Support Specialist
hace 3 semanas
Guadalajara, Jalisco, México Hashmap A tiempo completo**About the Role**We are seeking a highly skilled Senior Technical Support Specialist to join our team at Hashmap. The ideal candidate will possess strong analytical, communication, and problem-solving skills, with a proven ability to work independently and as part of a team.**Key Responsibilities**Provide exceptional technical support and troubleshooting...
-
Technical Support Specialist
hace 3 semanas
Guadalajara, Jalisco, México Remate De Colchones Americanos A tiempo completoJob Title: Technical Support SpecialistWe are seeking a skilled Technical Support Specialist to join our team. As a key member of our customer support team, you will provide technical assistance to our customers via phone, email, and chat. Responsibilities:Provide timely and effective technical support to customers.Analyze and resolve technical issues in a...
-
Senior Technical Support Specialist
hace 4 semanas
Guadalajara, Jalisco, México Travelport A tiempo completo**About the Role**Travelport is a leading travel retail platform that provides innovative solutions for businesses to connect with agencies and travelers. We're on a mission to power the future of travel.We're seeking a highly skilled Senior Tech Support Specialist to join our team. As a key member of our support team, you will be responsible for...
-
Technical Support Specialist
hace 3 semanas
Guadalajara, Jalisco, México Nxp Semiconductors A tiempo completo**Technical Support Specialist Job Summary**:We are looking for a highly skilled Technical Support Specialist to join our team at Nxp Semiconductors. As a Technical Support Specialist, you will be responsible for managing the global technical support infrastructure for our products and providing technical support, consultancy, and guidance to customers...
-
Technical Support Specialist
hace 2 días
Guadalajara, Jalisco, México Wipro Technologies A tiempo completoJob SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at Wipro Technologies. This role is responsible for providing exceptional technical support to clients, resolving complex issues, and delivering excellent customer experience.
-
Technical Support Specialist
hace 1 semana
Guadalajara, Jalisco, México Cognizant A tiempo completoWe are seeking a skilled **Technical Support Specialist** to join our team at Cognizant, one of the largest and fastest growing IT services providers worldwide.The ideal candidate will have a strong background in service request handling, IT incident categorization, initial triage, escalation, and resolution, as well as experience with access request...
-
Technical Support Specialist
hace 6 días
Guadalajara, Jalisco, México Wipro Limited A tiempo completoJob OverviewWe are seeking a highly skilled and experienced Technical Support Specialist to join our team at Wipro Limited.
-
Senior Technical Support Specialist
hace 3 semanas
Guadalajara, Jalisco, México Ntt Data A tiempo completoJob SummaryWe are seeking a Senior Technical Support Specialist to provide advanced support for resolution of L2 issues with detailed analysis. The ideal candidate will have good knowledge of Unix, SQL, and scripting languages, as well as experience working on cutting-edge platforms.Key ResponsibilitiesActively provide support for resolution of L2 issues...
-
Technical Support Specialist
hace 3 semanas
Guadalajara, Jalisco, México Sanmina A tiempo completoJob SummarySanmina is seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for delivering technical customer support, answering phone calls, chats, and emails in English and Spanish.Key ResponsibilitiesDeliver technical customer support, answering phone calls, chats, and emails in English...
-
Technical Support Specialist
hace 3 semanas
Guadalajara, Jalisco, México Ntt Data A tiempo completoWe are seeking a Technical Support Specialist to provide assistance to our clients in Portuguese.The ideal candidate will have a strong understanding of IT systems and be able to troubleshoot and resolve technical issues in a timely manner.Responsibilities:Provide technical support to clients via phone, email, or chatTroubleshoot and resolve technical issues...
-
Helpware Technical Support Specialist
hace 5 días
Guadalajara, Jalisco, México Helpware A tiempo completoAbout the RoleWe're seeking an experienced Technical Support Representative to join our Helpware team. As a Technical Support Specialist, you'll play a crucial role in ensuring our clients receive exceptional support across multiple products.
-
Senior Technical Support Specialist
hace 3 semanas
Guadalajara, Jalisco, México Oracle A tiempo completoDelivering Exceptional SupportAs a Senior Technical Support Analyst at Oracle, you will play a critical role in delivering post-sales support and solutions to our customer base. Your focus will be on resolving technical customer inquiries via phone and electronic means, as well as, providing strategic technical support to assure the highest level of customer...
-
Technical Support Specialist
hace 4 semanas
Guadalajara, Jalisco, México Sanmina A tiempo completoJob DescriptionAs a Technical Support Specialist at Sanmina, you will be responsible for delivering exceptional technical customer support to our clients. Your primary role will be to analyze and resolve technical issues, ensuring that our customers receive the highest level of service.Key Responsibilities:Deliver technical customer support via phone, email,...
-
Senior Technical Support Specialist
hace 4 semanas
Guadalajara, Jalisco, México Wipro Limited A tiempo completo**Job Summary**:We are seeking a skilled Technical Support Specialist to join our team at Wipro Limited. The successful candidate will provide first-level support for Factory.CM, perform debugging, and generate daily reports.**Key Responsibilities**:- Provide inputs for issue prevention and process improvement- Work with CM to ensure data integrity and NPI...
-
Senior Technical Support Specialist
hace 3 semanas
Guadalajara, Jalisco, México Hashmap A tiempo completo**Key Responsibilities:**We are seeking a skilled L2 Support Specialist to provide advanced technical support for complex issues and code fixes. The ideal candidate will have expertise in Unix, SQL, and scripting languages, as well as experience working with product servers and clients on cutting-edge platforms.Requirements:- In-depth knowledge of Unix, SQL,...
-
Technical Support Specialist II
hace 3 semanas
Guadalajara, Jalisco, México F5 A tiempo completoF5 Technical Support Specialist II Job DescriptionWe are seeking a highly skilled Technical Support Specialist II to join our team at F5. As a Technical Support Specialist II, you will be responsible for providing technical support to our customers and ensuring that their technical issues are resolved in a timely and efficient manner.Key...
-
Technical Support Specialist
hace 3 semanas
Guadalajara, Jalisco, México Hashmap A tiempo completoJob SummaryWe are seeking a skilled Technical Support Specialist to provide technical assistance and support to our clients. The ideal candidate will have a strong understanding of desktop and notebook hardware, as well as basic knowledge of Windows operating systems.Key ResponsibilitiesPerform basic configuration of desktop and notebook hardwareAssist with...
-
Senior Technical Support Specialist
hace 4 semanas
Guadalajara, Jalisco, México Oracle A tiempo completoJob SummaryAs a Senior Technical Support Analyst at Oracle, you will play a critical role in delivering exceptional post-sales support and solutions to our customers. Your primary focus will be on resolving technical customer inquiries via phone and electronic means, as well as providing strategic technical support to ensure the highest level of customer...