Client Service Representative
hace 4 semanas
About the Role
The Client Service Representative is responsible for ensuring the timely and accurate fulfillment of customer orders and quotes. This involves preparing quotations and proposals, entering orders, and coordinating with various departments to ensure on-time shipments.
Key Responsibilities
- Prepare formal bids and proposals using existing computer systems and tools.
- Participate in customer negotiations, including pricing and delivery terms.
- Initiate engineering jobs for review and updates as needed by client requirements.
- Coordinate with engineering and manufacturing to establish new drawings and resolve delivery and scheduling problems.
- Establish lead times using current manufacturing data and direct negotiations with planners and buyers.
- Apply premium charges per current D-R published standards and direct negotiations with customers.
Requirements
- An associate's degree or higher preferred, or at least 2 years of experience in a client-facing role.
- Experience with Microsoft Excel, Word, and Outlook.
- Knowledge of Siemens Energy businesses and customers.
- Excellent organizational skills with precise attention to details.
- Ability to excel in a team setting working with various customers and other departments.
- Fluency in English, C1 level preferred.
- US Visa preferred.
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