IT Support Specialist for Multi-State Offices

hace 1 mes


Tijuana, Baja California, México Usa Clinics Group A tiempo completo
Job Description

At Usa Clinics Group, we are seeking an IT Help Desk Support Specialist to join our team. This is a great opportunity for a skilled professional to work with our corporate support teams and provide top-notch IT support across multiple states.

Responsibilities:

  • Provide proactive and reactive IT support to ensure smooth operations in offices across multiple states.
  • Collaborate closely with corporate support teams to resolve complex technical issues.
  • Manage multiple projects simultaneously, prioritizing tasks to meet deadlines.
  • Work closely with senior management to support the execution of company strategy and identify areas for improvement.
  • Assist with the integration of new locations as they come on board.
  • Offer comprehensive IT support services to the entire organization, addressing hardware and software issues.

Requirements:

  • A minimum of 1-3 years of experience in a similar role, preferably in an IT or related field.
  • Strong knowledge of computer systems, networks, and operating systems.
  • Familiarity with Office 365 and its applications.
  • An associate's degree in IT or a related field is required; new graduates with relevant skills are also welcome to apply.
  • Excellent communication and interpersonal skills, with the ability to work effectively in a team environment.
  • Functional knowledge of remote access, networking, Apple mobile device management, PC configuration, and other related technologies.
  • Demonstrated problem-solving, critical thinking, and implementation skills.
  • Familiarity with various video surveillance systems, such as Honeywell and Hikvision, and basic knowledge of VoIP systems.

Benefits:

  • We offer IMSS 100% coverage.
  • Vacation time after the first year.
  • A Christmas bonus.
  • Paid training opportunities.
  • Weekends off and Mexican holidays off.

Estimated Salary: $55,000 - $65,000 per annum, based on experience and qualifications.



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