IT Support Specialist for Multi-State Offices
hace 1 mes
At Usa Clinics Group, we are seeking an IT Help Desk Support Specialist to join our team. This is a great opportunity for a skilled professional to work with our corporate support teams and provide top-notch IT support across multiple states.
Responsibilities:
- Provide proactive and reactive IT support to ensure smooth operations in offices across multiple states.
- Collaborate closely with corporate support teams to resolve complex technical issues.
- Manage multiple projects simultaneously, prioritizing tasks to meet deadlines.
- Work closely with senior management to support the execution of company strategy and identify areas for improvement.
- Assist with the integration of new locations as they come on board.
- Offer comprehensive IT support services to the entire organization, addressing hardware and software issues.
Requirements:
- A minimum of 1-3 years of experience in a similar role, preferably in an IT or related field.
- Strong knowledge of computer systems, networks, and operating systems.
- Familiarity with Office 365 and its applications.
- An associate's degree in IT or a related field is required; new graduates with relevant skills are also welcome to apply.
- Excellent communication and interpersonal skills, with the ability to work effectively in a team environment.
- Functional knowledge of remote access, networking, Apple mobile device management, PC configuration, and other related technologies.
- Demonstrated problem-solving, critical thinking, and implementation skills.
- Familiarity with various video surveillance systems, such as Honeywell and Hikvision, and basic knowledge of VoIP systems.
Benefits:
- We offer IMSS 100% coverage.
- Vacation time after the first year.
- A Christmas bonus.
- Paid training opportunities.
- Weekends off and Mexican holidays off.
Estimated Salary: $55,000 - $65,000 per annum, based on experience and qualifications.
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