Team Engagement Specialist

hace 1 semana


Hermosillo, Sonora, México Dyadlaw. P.C. A tiempo completo
About the Role

The Team Engagement Specialist is a key position in creating a positive and inclusive work environment at DYADlaw, P.C. This role plays a vital part in fostering morale, celebrating milestones, and enhancing client relationships.

Key Responsibilities
  • Coordinate team and client celebrations, such as birthdays, anniversaries, and holiday events, ensuring meaningful experiences.
  • Manage client and team milestones using our immigration case management system and database, maintaining accurate records of interactions and upcoming events.
  • Stay informed on immigration-related issues, collaborating with the legal team to support engagement activities and align information provided to clients with the firm's mission.
  • Contribute to process improvements, identifying ways to simplify workflows and increase team efficiency.
  • Organize team-building activities and events, working with HR and Operations to align with the firm's cultural values and long-term goals.
  • Serve as the point of contact for internal morale-boosting initiatives, sending motivational communications and fostering a positive workplace atmosphere.
  • Provide ongoing support for client relations, acting as an empathetic and encouraging contact for milestone celebrations.
Requirements
  • Strong organizational skills with attention to detail and ability to manage multiple milestones, events, and client communications.
  • Excellent interpersonal and communication skills, with aptitude for building positive relationships and fostering a supportive team environment.
  • Proficiency in web-based immigration case management systems, database management, and Microsoft Office.
  • Previous experience in event planning, engagement coordination, or customer/client relations preferred.
  • Bachelor's degree in Communications, Human Resources, Hospitality, or a related field preferred.
What We Offer

A competitive salary of $24,000 per month (MXN) and opportunities for growth and development in a fast-paced and dynamic law firm passionate about helping immigrants achieve their American Dreams.



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