Customs Brokerage Billing Specialist

hace 1 semana


Ciudad Apodaca, Nuevo León, México Expeditors A tiempo completo

Job Summary:

Expeditors is seeking a highly skilled Customs Brokerage Billing Agent to join our team. As a key member of our Customs Brokerage department, you will be responsible for ensuring the timely and accurate billing of customs operations, while providing exceptional customer service.

Key Responsibilities:

  • Invoice customers the expected charges timely and accurately and according to Expeditors and customer requirements.
  • Properly provision service provider charges to avoid reserves.
  • Follows proper credit approval processes to minimize risk and protect the company.
  • Ensures accurate and timely data entry into our operational systems according to Expeditors' operational procedures and customer requirements.
  • Monitors exception reports for quick data integrity resolution.
  • Ensures smooth and timely freight process flow according to Expeditors' operational procedures.
  • Follows customer's standard operating procedures and proactively notifies customers of any issues.
  • Consistently meets KPI standards, as per company's procedures.

Requirements:

  • Minimum of 1-2 years of experience in a similar position.
  • Good knowledge of customs brokerage process and system essential.
  • General knowledge of accounting principles.
  • Basic understanding of Incoterms.
  • Strong interpersonal and communication skills, ability to communicate at all levels written and oral.
  • Critical thinking and problem solving skills.
  • Customer service oriented.
  • Strong time management skills and high attention to detail.
  • Pro-active, strong organizational skills, ability to manage multiple priorities effectively.
  • Good computer skills (Excel, Word, PowerPoint, Outlook).
  • English and Spanish fluency.


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