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Customer Data Analyst
hace 2 meses
PepsiCo is seeking a highly skilled Customer Data Analyst to join our team. As a key member of our Sales Intelligence team, you will be responsible for providing operational support to ensure the correct customer segmentation and setup, as well as managing the "Carteira" management process.
Key Responsibilities- Manage the Customer Set Up process, including setting up customer accounts in SAP, aligning with customer service order flow, and collecting relevant customer and internal information.
- Manage customer accounts, maintaining and updating contact lists and customer histories, ensuring terms and conditions are correct based on contracts.
- Gain consensus with the business to centralize, standardize, and optimize customer/DB management, including executing pricing updates and reviewing price lists for accuracy.
- Gather, cleanse, and analyze category data and information.
- Build and manage business relationships across all customer/DB management.
- Bachelor's degree in Accounting, Business Administration, Data and Analytics, Computer Science, or similar.
- Proficient in Microsoft Suite of products, including Word, Excel, PowerPoint, and Outlook.
- Basic English language skills.
- Customer-focused, adaptable, strong follow-up, and organizational skills.
- Ability to quickly shift and adapt to changes, proactively communicating throughout the process.
