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Advanced Application Support Specialist

hace 2 semanas


Ciudad de México, Ciudad de México NTT Data A tiempo completo

Are you looking for a challenging role that utilizes your technical skills?

We are seeking a skilled Software Development Senior Specialist to join our team in Mexico.

About the Role

This position involves providing strong analytical and debugging skills to triage high priority incidents, restore services and provide resolutions.

The ideal candidate will have a strong understanding of data flow and business logic in applications and services, as well as good communication and articulation skills.

Key Responsibilities:

  1. Triage high priority incidents, restore services and provide resolutions
  2. Understand data flow and business logic in applications and services
  3. Monitor application health, identify anomalies and take necessary steps
  4. Mentor team members as required
  5. Work in 24X7 rotational shifts (with night shift one week in four weeks)
Requirements

To be successful in this role, you will need:

Technical Skills:

  1. 5-8 years of strong support experience in C# and .NET applications
  2. Nice to have knowledge of Xamarin mobile application development and support
  3. Strong understanding on AMQ, MQTT, SQL Server database
  4. Good understanding on WebAPI / Odata / REST and Integration
  5. Experience with the deployment support & documentation
About NTT DATA

We are a leading provider of digital and AI infrastructure in the world, and we are committed to helping clients innovate, optimize and transform for long term success.

We have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies.