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Leading Retail Operations Manager
hace 2 días
Overview: We are seeking a seasoned retail professional to lead our store operations in Monterrey, Mexico. As a Retail Operations Manager, you will be responsible for driving sales growth, improving customer satisfaction, and developing high-performing store teams.
Salary: $120,000 - $150,000 per year, depending on experience.
About the Job:
- Lead Store Managers of 3 Trek direct owned stores in Monterrey, Mexico to deliver outstanding hospitality and meet operating objectives.
- Partner with Store Managers to drive sales and financial goals, and hold them accountable to company policies and procedures.
- Built strong relationships with each store team, focusing on engaging and developing a bench for the next leaders within Trek.
- Empower Store Managers to run successful businesses that create a Great Place to Work for their teams, customers, and community.
- Analyze P&L results, understand and partner to remove points of conflict in the service side of the business.
Requirements:
- 3+ years of multi-unit retail experience.
- Passion to change the world through bikes.
- Ability to travel to Trek MX office in SLP, Mexico, and availability for overnight travel.
Preferred: Familiarity and knowledge of the area of the district, ability to understand the needs of the business without having the boss on his back.
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