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Logistics Coordinator

hace 2 meses

Ciudad Apodaca, Nuevo León, México Expeditors A tiempo completo

About the Role

The Global Network Management Center (NMC) is a diverse set of teams that support the global network through data analytics, process management, tool curation, and program management to service customers through actionable intelligence, information, and data.

The NMC works in conjunction with GEO (Operations), Account Management, Product Leaders, and Sponsors to deliver on our commitment to our customers. In the traditional project management approach of 'Plan – Execute – Monitor and Control', the NMC focuses on 'monitor and control' using data, dashboards, and exception management techniques to establish, maintain, and achieve company and customer specific KPIs.

Key Responsibilities

  • Customer Communication: Provide professional and timely responses to customer and network inquiries.
  • Data Competency: Ensure complete, accurate, and timely data for all shipments, including managing EDI transmissions and the integrity of internal and external reporting.
  • Exception Management: Use reporting, dashboards, and other tools to manage in-transit exceptions and provide network visibility to performance and process exceptions.

Requirements

  • Fluent in Spanish
  • Fluent in English
  • Bachelor's degree in Business, Supply Chain/Logistics, Data Science, Finance, Economics, or related field
  • One year of work experience in logistics, freight forwarding, or related field
  • Qualifications in supply chain management or logistics
  • IATA/FIATA
  • Brokers License
  • University/Specialist Certifications