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Hotel Reservations Manager

hace 1 mes


Ciudad de México, Ciudad de México Marriott International, Inc A tiempo completo

Job Summary:

As a key member of our reservations sales team, you will be responsible for driving revenue growth and delivering exceptional customer service. This role requires a strong understanding of the hospitality industry and a proven track record of success in sales and customer service.

Key Responsibilities:

  • Market and Revenue Analysis: Identify new business opportunities and develop strategies to maximize revenue growth.
  • Reservations Sales and Negotiation: Respond to incoming reservations sales opportunities and use negotiating skills to close business and negotiate contracts.
  • Team Management: Lead and manage a team of reservations sales agents to ensure exceptional customer service and achieve revenue goals.
  • Customer Service: Provide exceptional customer service to drive customer loyalty and retention.

Requirements:

We are seeking a highly motivated and results-driven individual with a strong background in sales and customer service. The ideal candidate will have a bachelor's degree in hospitality management or a related field and a minimum of 2 years of experience in reservations sales or a related field.

About Marriott International:

Marriott International is a leading global hospitality company with over 7,000 properties in more than 131 countries. We are committed to providing exceptional customer service and driving revenue growth through innovative sales and marketing strategies.