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Collection Specialist

hace 2 meses


Zapopan, Jalisco, México Intugo A tiempo completo
Job Summary

We are seeking a highly skilled Collection Specialist to join our team at Intugo. As a key member of our collections team, you will be responsible for negotiating with customers to resolve delinquencies and ensure timely payments.

Responsibilities
  • Apply early-stage collection negotiation tactics to keep customers current or lower in the delinquency stage.
  • Make outbound calls on repossessed accounts and receive inbound redemption calls.
  • Make suitable arrangements with customers that are currently past due.
  • Identify accounts that require management review.
Qualifications
  • High school diploma or equivalent.
  • 2 years of experience in customer service or a related field.
  • BASIC collections experience.
  • Proficient with Microsoft.
  • Bilingual.
Work Environment

This is a 100% on-site position in Guadalajara, Jalisco.

The work schedule is 8:00 am-6:00 pm/ 11:00 am-8:00 pm, Sunday + 1 week day off.

Compensation

Monthly base salary $18,200 ($3,500 weekly net).

$3,000 monthly bonus.

All Mexican law benefits apply.

2% savings fund.

$1,400 food stamps.

20 days Christmas bonus.

Pay: $18, $21,000.00 per month.