Transaction Quality Expert

hace 2 semanas


Ciudad de México, Ciudad de México Turtle Trax S.A. A tiempo completo

Job Overview:

Turtle Trax S.A. is seeking a highly skilled Transaction Quality Expert to lead our quality assurance efforts.

The ideal candidate will have over 2 years of experience in quality assurance for Spanish-speaking calls and excellent verbal and written communication skills in both languages.

Duties will include analyzing data, developing business cases, and preparing detailed reports and presentations based on analysis findings.

  • Requirements:
  • Bachelor's degree.
  • 3 to 5 years of experience in contact centers.
  • Over 2 years of experience in quality assurance for Spanish-speaking calls.
  • Proven experience interacting with clients.


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