Transaction Quality Expert
hace 2 semanas
Job Overview:
Turtle Trax S.A. is seeking a highly skilled Transaction Quality Expert to lead our quality assurance efforts.
The ideal candidate will have over 2 years of experience in quality assurance for Spanish-speaking calls and excellent verbal and written communication skills in both languages.
Duties will include analyzing data, developing business cases, and preparing detailed reports and presentations based on analysis findings.
- Requirements:
- Bachelor's degree.
- 3 to 5 years of experience in contact centers.
- Over 2 years of experience in quality assurance for Spanish-speaking calls.
- Proven experience interacting with clients.
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