Luxury Concierge Experience Specialist
hace 6 días
**Job Summary:**
We are seeking a highly skilled and attentive Luxury Concierge Experience Specialist to join our team at JW Marriott Cancun Resort & Spa. As a key member of our club lounge team, you will be responsible for delivering exceptional service to our guests, ensuring their stay with us is nothing short of unforgettable.
**Key Responsibilities:**
- Monitor the club lounge for seating availability, service, safety, and wellbeing of guests.
- Maintain cleanliness and condition of bar, bar unit, tables, and other tools.
- Prepare and serve hot, cold, and/or alcoholic beverages.
- Stock ice, glassware, and supplies.
- Anticipate and communicate replenishment needs promptly.
- Wash dishes and serving utensils as needed.
- Complete opening and closing duties.
- Requisition all necessary supplies, transporting supplies from storeroom to bar set-up area as required.
- Secure liquors, beers, wines, coolers, cabinets, and storage areas.
- Document pertinent information in department logbook.
- Forecast additional meal requirements and communicate special requests to the kitchen.
**Requirements:**
- High school diploma or G.E.D. equivalent.
- No related work experience required, but prior hospitality experience is an asset.
- Excellent communication and interpersonal skills.
- Ability to work well under pressure and maintain a positive attitude.
- Physical stamina to stand, sit, or walk for extended periods.
**Benefits:**
- A competitive salary range of $40,000 - $55,000 per year.
- A comprehensive benefits package, including medical, dental, and vision coverage.
- A generous 401(k) matching program.
- Opportunities for career advancement and professional growth.
- A dynamic and supportive work environment.
**About Us:
Marriott International, Inc. is a global hospitality company that operates a portfolio of brands, including JW Marriott, Marriott Hotels, and more. Our commitment to excellence and customer satisfaction has earned us a reputation as one of the world's leading hotel chains. We offer a unique opportunity to join a global organization with a rich history and a bright future.
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