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Sales Representative

hace 2 meses


Xico, México Marriott International, Inc. A tiempo completo
Job Summary

We are seeking a highly motivated and customer-focused Sales Representative to join our team at Marriott International, Inc. As a Sales Representative, you will be responsible for maximizing revenue while maintaining existing guest loyalty to Marriott. This role requires excellent communication and interpersonal skills, as well as the ability to work in a fast-paced environment.

Key Responsibilities:
  • Contact guests to resolve calls, requests, or problems in a timely and professional manner.
  • Use sales techniques to maximize revenue and promote brand image internally and externally.
  • Determine and provide complimentary items to guests as gifts for their patronage.
  • Process requests for redeeming Marriott Rewards points and enter information into appropriate software.
  • Answer, record, and process all guest calls, requests, questions, or concerns.
  • Perform general office duties to support Sales & Marketing, including filing, sending emails, typing, and faxing.
  • Assist management in training and motivating employees, and serve as a role model.
  • Follow all company policies and procedures, and maintain confidentiality of proprietary information.
  • Welcome and acknowledge all guests according to company standards, and anticipate and address their service needs.
Requirements:
  • High school diploma or G.E.D. equivalent.
  • At least 2 years of related work experience.
  • No supervisory experience required.
About Marriott International, Inc.

Marriott International, Inc. is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive, people-first culture. We believe in promoting a culture of respect, empathy, and understanding, and we are committed to non-discrimination on any protected basis.