HR Advisor
hace 1 mes
This position is responsible for providing support to employees and managers regarding HR programs, policies, processes, and systems. The successful candidate will have excellent communication skills and be able to leverage HR knowledge to provide consistent customer service.
Key Responsibilities
- Provide accurate and timely responses to employee inquiries.
- Resolve inquiries through ServiceNow case management system and via telephony system.
- Act as a subject matter expert in HR programs, policies, and processes.
- Document and update business processes to ensure accuracy and relevance.
Requirements
- University degree.
- 3 years of experience in the HR area.
- Advanced English language skills.
- Demonstrated experience in issue identification and escalation.
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