Inside Sales Support Specialist

hace 3 semanas


Guadalajara, Jalisco, México Helpware A tiempo completo

**About Us**


Helpware is a company that prioritizes people over profits. We strive to create a better kind of outsourcing that focuses on employee satisfaction and delivering high-quality service to our clients.


**Job Summary**


We are seeking a highly skilled Sales Support Representative to join our team. As an Inside Sales Support Specialist, you will be responsible for updating account and contact information, generating new leads and accounts, organizing marketing and event campaigns, and maintaining up-to-date knowledge and proficiency in sales technology.


Key Responsibilities:



  • Regularly update account and contact information
  • Generate new leads and accounts for the business
  • Organize marketing and event campaigns in coordination with relevant teams
  • Maintain up-to-date knowledge and proficiency in sales technology
  • Track sales data to identify trends and potential opportunities
  • Use sales technology to vet domains and accounts
  • Add new accounts and remove uncategorized accounts as needed
  • Monitor and assign inbound leads effectively
  • Coordinate Sales Development Representative (SDR) account shuffles
  • Prepare reports as required by Sales Leadership and team members
  • Edit and update dashboard reports to ensure data accuracy and relevance

Requirements:



  • Command of English at a B2 level
  • Availability for full-time work
  • Proficient in using computers and related technologies
  • At least 6 months of professional experience in customer service or a similar customer-facing role
  • Basic knowledge of Salesforce

What We Offer:



  • Law Benefits
  • Social Security (IMSS)
  • 12 Vacations Days after First Year
  • Vacation Bonus (Prima Vacacional)
  • Christmas Bonus (Aguinaldo)
  • Sunday Bonus (Prima Dominical)
  • Food Vouchers
  • Health Insurance
  • Excellent Work Environment
  • Opportunities for Growth
  • On Staff Psychologist and Nutritionist
  • Convenient Partnerships for Food and More

Our Client's Background


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