Senior Process Improvement Consultant

hace 5 días


San Pedro Garza García, Nuevo León, México Johnson Controls A tiempo completo
Role Summary
The Senior Process Improvement Consultant will play a crucial role in driving business growth and efficiency by enhancing order processing, managing project execution, and leading process transformation initiatives.

About the Role
This position is part of our global team responsible for delivering intelligent building solutions, efficient energy systems, and next-generation transportation infrastructure. Our mission is to create sustainable value for customers and stakeholders through strategic focus on our buildings and energy growth platforms.

Your Key Accountabilities
* Develop and implement process improvements to enhance customer service and operational efficiency
* Analyze and interpret data to inform business decisions and drive digital solutions
* Collaborate with cross-functional teams to achieve project goals and objectives

Key Requirements
* Master's degree in Business Administration, Engineering, Information Technology, or a related field
* At least 7 years of experience in process improvement, project management, and data analysis
* Strong understanding of customer service platforms, ERP implementations, and data analytics tools


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