Technical Support Specialist
hace 4 semanas
Job Summary:
We are seeking a skilled Technical Support Specialist to provide exceptional customer service and technical support to our clients. The ideal candidate will have a strong background in IT and excellent communication skills.
Key Responsibilities:
- Provide technical support to clients via phone, email, and chat
- Diagnose and resolve technical issues with hardware and software
- Document troubleshooting steps and customer incidents
- Collaborate with other support teams to resolve complex issues
Requirements:
- Advanced English language skills
- 6 months of experience in customer service or technical support
- Availability to work 45 hours per week
- Interest in working on afternoon/night shifts
What We Offer:
- Competitive salary
- Benefits package including medical, dental, and life insurance
- Opportunities for career growth and professional development
About NTT DATA Services:
NTT DATA Services is an equal opportunity employer and welcomes applications from diverse candidates.
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