Technical Support Specialist

hace 4 semanas


Guadalajara, Jalisco, México Ntt Data A tiempo completo

Job Summary:

We are seeking a skilled Technical Support Specialist to provide exceptional customer service and technical support to our clients. The ideal candidate will have a strong background in IT and excellent communication skills.

Key Responsibilities:

  • Provide technical support to clients via phone, email, and chat
  • Diagnose and resolve technical issues with hardware and software
  • Document troubleshooting steps and customer incidents
  • Collaborate with other support teams to resolve complex issues

Requirements:

  • Advanced English language skills
  • 6 months of experience in customer service or technical support
  • Availability to work 45 hours per week
  • Interest in working on afternoon/night shifts

What We Offer:

  • Competitive salary
  • Benefits package including medical, dental, and life insurance
  • Opportunities for career growth and professional development

About NTT DATA Services:

NTT DATA Services is an equal opportunity employer and welcomes applications from diverse candidates.



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