Multilingual Customer Experience Representative
hace 1 semana
We are seeking a highly skilled Multilingual Customer Experience Representative to join our team at Tech Mahindra De México, S. De R.L. De C.V.
About the Role:
As a Multilingual Customer Experience Representative, you will be responsible for providing exceptional customer service to our clients in a bilingual environment (English/Spanish). This role requires a strong understanding of customer needs and preferences, as well as excellent communication and problem-solving skills.
Responsibilities:
- Respond to customer inquiries via phone, email, or chat
- Resolve customer complaints in a timely and professional manner
- Provide product information and support to customers
- Work collaboratively with internal teams to resolve customer issues
Requirements:
- Bilingual (English/Spanish) proficiency
- 6 months of experience in a call center or customer service environment
- High School Diploma
What We Offer:
We offer a competitive hourly rate of $107.14 MXN per hour, which is approximately $18,000 gross per month. Additionally, we provide:
- Law benefits
- Fully paid training
- Flexible scheduling with 2 days off
- A supportive and dynamic work environment
How to Apply:
If you are a motivated and customer-focused individual who is looking for a new challenge, please submit your resume through this portal or contact us for more information.
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