Multilingual Customer Experience Representative

hace 1 semana


Xico, México Tech Mahindra De México, S. De R.L. De C.V. A tiempo completo

We are seeking a highly skilled Multilingual Customer Experience Representative to join our team at Tech Mahindra De México, S. De R.L. De C.V.

About the Role:

As a Multilingual Customer Experience Representative, you will be responsible for providing exceptional customer service to our clients in a bilingual environment (English/Spanish). This role requires a strong understanding of customer needs and preferences, as well as excellent communication and problem-solving skills.

Responsibilities:

  • Respond to customer inquiries via phone, email, or chat
  • Resolve customer complaints in a timely and professional manner
  • Provide product information and support to customers
  • Work collaboratively with internal teams to resolve customer issues

Requirements:

  • Bilingual (English/Spanish) proficiency
  • 6 months of experience in a call center or customer service environment
  • High School Diploma

What We Offer:

We offer a competitive hourly rate of $107.14 MXN per hour, which is approximately $18,000 gross per month. Additionally, we provide:

  • Law benefits
  • Fully paid training
  • Flexible scheduling with 2 days off
  • A supportive and dynamic work environment

How to Apply:

If you are a motivated and customer-focused individual who is looking for a new challenge, please submit your resume through this portal or contact us for more information.



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