Client Solutions Analyst

hace 2 semanas

Ciudad de México, Ciudad de México MX006 Mercer Human Resource Consulting S.A. de Cv A tiempo completo

About the Role:

At MX006 Mercer Human Resource Consulting S.A. de Cv, we're seeking a highly skilled Client Solutions Analyst to join our team. As a Client Solutions Analyst, you will be responsible for following up with clients throughout the end-to-end process of various compensation surveys.

Key Responsibilities:

  • Renew participation of local customers, as well as global and/or multinational customers.
  • Ensure customer participation in the delivery of correct and timely information.
  • Provide support for customer questions and concerns.
  • Analysis of information.
  • Advice and customer service.
  • Organisation and scheduling of courses, training and coaching to help customers access their information.
  • Communicates with clients to clarify data questions over the phone or by email.
  • Positive attitude, willingness to offer and execute ideas and solutions to improve processes in a changing environment.
  • Good workload management; able to manage the expectations of all customers and stakeholders.
  • Strong communication and negotiation skills, both written and verbal, conveying clear and concise messages and promoting and enhancing the Mercer brand at all times.
  • Strong ability to quickly assess and provide effective solutions to problems in an efficient manner.
  • Possess excellent leadership, communication, prioritisation and organisational skills.

Requirements:

  • Bachelor degree in administrative, HR, DO, Commerce or related.
  • Minimum 2 years of customer services experience in a business-to-business, large/strategic customer segment or in HR function such as Compensations & Benefits or related.
  • Proficiency in Microsoft Office Applications (Word, Excel, and PowerPoint) required.
  • Intermediate-Advanced English (Written and spoken).
  • Ability to work as part of a high performance team.

What We Offer:

  • A company with a strong brand and strong results to match.
  • An opportunity to work in a fast growing, innovative company with excellent career opportunities that is part of a global leader in employee health and wellbeing.
  • The opportunity to start and model the direction of the business.
  • Work with dynamic colleagues and leaders who are committed to exceeding the high standards set by our clients and by ourselves.
  • A dynamic, collaborative and inclusive culture, where diversity is embraced – and you are celebrated and appreciated for who you are.

  • Client Solutions Analyst

    hace 1 mes

    Ciudad de México, Ciudad de México MX006 Mercer Human Resource Consulting S.A. de Cv A tiempo completo

    About the Role:We are seeking a highly skilled Client Solutions Analyst to join our team at Mercer Human Resource Consulting S.A. de Cv. As a Client Solutions Analyst, you will be responsible for delivering exceptional client service and support to our clients in the compensation survey process.Key Responsibilities:Provide timely and accurate information to...

  • Client Solutions Analyst

    hace 2 meses

    Ciudad de México, Ciudad de México MX006 Mercer Human Resource Consulting S.A. de Cv A tiempo completo

    About the Role:We are seeking a highly skilled Client Solutions Analyst to join our team at Mercer Human Resource Consulting S.A. de Cv. As a Client Solutions Analyst, you will be responsible for delivering exceptional client service and support to our clients in the compensation survey process.Key Responsibilities:Renew participation of local customers, as...

  • Client Solutions Analyst

    hace 7 días

    Ciudad de México, Ciudad de México MX006 Mercer Human Resource Consulting S.A. de Cv A tiempo completo

    About the Role:We are seeking a highly skilled Client Solutions Analyst to join our team at MX006 Mercer Human Resource Consulting S.A. de Cv. As a Client Solutions Analyst, you will play a crucial role in ensuring the successful delivery of our compensation surveys to clients. Key Responsibilities:Follow up with clients throughout the entire compensation...

  • Client Solutions Analyst

    hace 3 semanas

    Ciudad de México, Ciudad de México MX006 Mercer Human Resource Consulting S.A. de Cv A tiempo completo

    About the RoleMercer is seeking a Client Solutions Analyst to join our team in CDMX. As a key member of our team, you will be responsible for following up with clients throughout the compensation survey process.Key ResponsibilitiesRenew participation of local customers, as well as global and/or multinational customers.Ensure customer participation in the...

  • Client Solutions Analyst

    hace 4 semanas

    Ciudad de México, Ciudad de México MX006 Mercer Human Resource Consulting S.A. de Cv A tiempo completo

    About the Role:We are seeking a highly skilled Client Solutions Analyst to join our team in CDMX. As a key member of our team, you will be responsible for providing exceptional client service and support in the delivery of our compensation surveys.Key Responsibilities:Renew participation of local customers, as well as global and/or multinational...

  • Payroll Analyst

    hace 4 semanas

    Ciudad de México, Ciudad de México Univar Solutions A tiempo completo

    Job Title: Payroll AnalystAbout the Role:We are seeking a highly skilled Payroll Analyst to join our team at Univar Solutions. As a Payroll Analyst, you will be responsible for managing, processing, and verifying timely and accurate employee pay, ensuring compliance with current labor and tax regulations.Key Responsibilities:Process weekly, bi-weekly, or...

  • Data Solutions Analyst

    hace 3 semanas

    Ciudad de México, Ciudad de México TecAlliance A tiempo completo

    The Data Solutions Analyst will play a crucial role in analyzing and interpreting data to transform raw data into a standardized, meaningful, and unique data set for auto parts catalog listings. This role requires the ability to adapt to various levels of data accuracy and ensure the quality and quantity of data processed and output by the company.This...

  • Business Solutions Analyst

    hace 3 semanas

    Ciudad de México, Ciudad de México EVO Payments Mexico, S. de R.L. de C.V. A tiempo completo

    At EVO Payments Mexico, S. de R.L. de C.V., we are driven by our passion for success and our commitment to delivering best-in-class payment technology and software solutions. We are seeking a skilled Business Analyst to join our dynamic team and contribute to our mission of making it possible for millions of people to move money between buyers and sellers...

  • Senior Salesforce Business Analyst

    hace 3 semanas

    Ciudad de México, Ciudad de México Kms Solutions A tiempo completo

    Job Title: Senior Salesforce Business AnalystKMS Solutions is a leading software development company dedicated to delivering innovative and high-quality software solutions to our clients. We are committed to excellence in every aspect of our work, and our team of talented professionals plays a key role in achieving this commitment.Job SummaryThe Senior...

  • Business Solutions Analyst

    hace 1 semana

    Ciudad de México, Ciudad de México Nielsen A tiempo completo

    About the Role:Nielsen is a leading company in audience measurement, providing rich data on media-consumption habits across the country. We are seeking a skilled Business Solutions Analyst to join our Specialized Services team within the US Media Field Operations organization.Key Responsibilities:Analyze telecom services, rates, and usage for both telecom...

  • Regulatory Solutions Analyst

    hace 4 semanas

    Ciudad de México, Ciudad de México Nubank A tiempo completo

    About the RoleNubank is seeking a highly skilled Regulatory Solutions Analyst to join our team in Mexico. As a key member of our Regulatory Solutions Chapter, you will be responsible for supporting all first-line of defense operational routines related to KYC, AML Alerts & Judicial Orders whenever our client is the defendant, as well as own and support the...

  • Payroll Analyst

    hace 2 semanas

    Ciudad de México, Ciudad de México Univar Solutions A tiempo completo

    About the Role:The Payroll Analyst is a key member of the Finance team at Univar Solutions, responsible for managing, processing, and verifying timely and accurate employee pay, ensuring compliance with current labor and tax regulations.Key Responsibilities:Process weekly, bi-weekly, or extraordinary payroll for all employees, ensuring the accuracy of salary...

  • Senior Business Solutions Analyst

    hace 3 semanas

    Ciudad de México, Ciudad de México EX Squared Outcoding A tiempo completo

    Business Analyst RoleWe are seeking a skilled Business Analyst to support the successful completion of analytical, building, testing, and deployment tasks of our software product's features. Key Responsibilities: Manage relationships with local third-party vendors and perform follow-up tasks.Collect and detail functional requirements.Formalize requirements...

  • Business Analyst

    hace 2 meses

    Ciudad de México, Ciudad de México Takeda A tiempo completo

    About the RoleWe are seeking a highly skilled Business Analyst to join our team at Takeda's ICC. As a Senior Business Analyst, you will play a pivotal role in driving digital transformation within our healthcare initiatives.Key ResponsibilitiesWork closely with cross-functional teams to identify challenges and opportunities for digital solutions.Lead...

  • Strategic Infrastructure Analyst

    hace 6 días

    Ciudad de México, Ciudad de México Fitch Solutions A tiempo completo

    About the RoleFitch Solutions is seeking a Senior Credit Analyst to join our Global Infrastructure and Project Finance Group (GIG) based in Monterrey or Mexico City. As an Associate Director, you will be responsible for analyzing and rating infrastructure and project finance transactions in the Transportation and Energy Sectors in Mexico, Colombia, Chile,...

  • Senior Credit Analyst

    hace 3 semanas

    Ciudad de México, Ciudad de México Fitch Solutions A tiempo completo

    About Fitch SolutionsFitch Solutions is a leading provider of credit ratings, commentary, and research. Our global perspectives are shaped by strong local market experience and credit market expertise.Job SummaryWe are seeking a Senior Credit Analyst to join our Global Infrastructure and Project Finance Group (GIG) based in Mexico. The successful candidate...

  • Data Analyst

    hace 1 mes

    Ciudad de México, Ciudad de México Qualitest A tiempo completo

    Job Title: Data AnalystQualitest, a leading quality assurance company, is seeking a skilled Data Analyst to join their team. As a Data Analyst, you will play a crucial role in analyzing complex data sets, identifying trends, and providing insights to drive business decisions.Responsibilities:Analyze large data sets to identify patterns and trendsDevelop and...

  • Data Solutions Analyst

    hace 2 semanas

    Ciudad de México, Ciudad de México TecAlliance A tiempo completo

    The Catalog Analyst position is a key role within the Data Management Services Department of TecAlliance. The successful candidate will be responsible for analyzing, interpreting, cleaning, and storing data using different approaches and our in-house tool. The main objective for this role will be transforming raw data into a standardized, meaningful, and...

  • Technical Expert

    hace 7 días

    Ciudad de México, Ciudad de México Motorola Solutions A tiempo completo

    Job OverviewThe Field Engineer will be responsible for providing technical expertise during the installation, implementation, and maintenance of company products and solutions. This role will ensure that client needs are met, and the product/solution is fully functioning according to specification.Main Responsibilities:Support project managers to lead all...

  • Data Solutions Analyst

    hace 4 semanas

    Ciudad de México, Ciudad de México TecAlliance A tiempo completo

    Catalog Analyst Job DescriptionThe Catalog Analyst position is a key role within the Data Management Services Department of TecAlliance. This role is responsible for analyzing, interpreting, cleaning, and storing data using various approaches and our in-house tool. The primary objective is to transform raw data into a standardized, meaningful, and unique...