Sales Support Manager

hace 4 semanas


Monterrey, Nuevo León, México Motion A tiempo completo

**Job Summary:**
The Sales Support Manager is responsible for providing administrative services to our sales force. This role acts as a liaison between customers, sales staff, and distribution, ensuring seamless support and communication.

**Key Responsibilities:**
- Train sales staff on sales-related systems, databases, and processes.
- Provide customer support, including order processing, product information, and delivery updates.
- Implement and maintain pricing policies, ensuring accuracy and compliance.
- Manage collections and outstanding invoices, maintaining a high level of customer satisfaction.
- Prepare reports on customer inquiries, sales trends, and delivery issues.
- Assist customers and suppliers in resolving order problems, ensuring timely resolution.
- Manage inventory levels, replenishing stock to meet annual turn goals.
- Perform other duties as assigned, maintaining a high level of professionalism and work ethic.

**Requirements:**
- Typically requires a high school diploma or equivalent and two or more years of related experience or an equivalent combination.

**Preferred Skills:**
- Excellent communication and presentation skills, with the ability to interact with all levels of employees.
- Industry and sales experience, with a strong understanding of sales processes and systems.
- Ability to perform financial calculations and generate reports, with a high level of accuracy and attention to detail.

**Physical Demands:**
May be required to work on-call nights or weekends, depending on business needs.

**Licenses & Certifications:**
None required.

**Supervisory Responsibility:**
5-10 direct reports, with a focus on developing and mentoring team members.

**Budget Responsibility:**
No budget responsibility, with a focus on supporting sales operations.

**Company Information:**
Motion Industries offers an excellent benefits package, including healthcare coverage, 401(k), tuition reimbursement, vacation, sick, and holiday pay.

**Equal Employment Opportunity:**
Motion Industries is an equal opportunity employer, committed to diversity and inclusion in the workplace.


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