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Quality Assurance Specialist

hace 2 meses

Tijuana, Baja California, México Eaton A tiempo completo

Eaton's VEH EMB eMobility division is currently seeking a Quality Assurance Specialist to join our team.

**Key Responsibilities:**

• Validate and verify manufacturing systems, including process documentation, controls, and optimization through the life of the product to ensure internal quality, customer satisfaction, and drive automotive culture.

• Seek and promote the quality continuous improvement of the manufacturing processes on current and transferred businesses in accordance with the quality management system.

• Contribute to the SQDCI metrics of the focus factory.

• Use daily production data (Internal and external PPM's, etc.) to work with the operations team on developing and executing corrective actions plans to drive continuous improvement.

• Perform statistical studies to determine data behavior and propose actions along with the operations core team.

• Communicate and interact with employees in regards of customer satisfaction to build improvement commitment actions (8Ds or A3s) towards automotive quality culture.

• Manage quality metrics such as external-internal PPM's, customer complaints.

• Validate manufacturing the assembly lines through the process documentation (PFMEA, WIs, Control plan, flow chart, procedures) and PPAP - when applicable - when process or product requires changes (minor or major). In case of issues in manufacturing, stop shipment or production to correct quality problems.

• Work with adherence to the QMS in the process in order to review the changes being implemented accordingly.

• Maintain effective communication with customers through the follow up on complaints (8Ds) to ensure customer satisfaction and improve score cards per Eaton's Quality System.

• Perform Corrective actions coming from the RMA process (Return Material Authorization), drive deployment of Eaton Quality System.

• Audit and address employee actions or behavior to ensure adherence with required QMS policies and procedures.

• Perform Layered Process Audits (LPA) as required.

• Participate in APQP & PPAP documentation and preparation and in continuous improvement activities as well.

• Train personnel in QMS as required or needed.

**Requirements:**

• Bachelor's Degree in Industrial Engineering, Electronics, or Mechanics (or similar)

• 3-5 years of experience in automotive and electronic manufacturing

• Strong knowledge on: quality tools (APQP, MSA, SPC, PPAP), 3-5 years of experience solving QA issues, implementing process controls and process improvements. Strong knowledge of Electronic Standards and ESD. Strong knowledge of ISO9001/IATF16949 standards and automotive practices.

• Strong written and verbal communication skills in English and Spanish. Highly skilled on Ms Project, Minitab, 8D methodology & problem-solving tools. CQE Certified by ASQ (Certificate Quality Engineer) (preferred).