System Support Specialist
hace 1 mes
**Technical Support Role**
Cornelius Manufacturing De Mexico Sa De Cv is a company that values people and their contributions to our success. As a part of Marmon Holdings, Inc., we rely on individuals with the right attitude and skills to drive our growth. We are committed to attracting and retaining top talent.
Under close supervision, this role follows documented procedures to diagnose and troubleshoot incoming calls. The Technical Assistant provides support services to employees with technical problems and IT issues involving desktop, laptop, or network services. They work closely with local personnel and employees using remote access to provide timely resolution of less complex problems or escalate issues to appropriate technical personnel. This is a learning role with 1 to 2 years of experience.
**Key Responsibilities:**
- Diagnose and troubleshoot incoming calls
- Provide support services to employees with technical problems and IT issues
- Work closely with local personnel and employees using remote access
- Escalate issues to appropriate technical personnel
**What We Offer:**
A dynamic work environment with opportunities for growth and development. A competitive compensation package and benefits. The chance to work with a talented team and make a real impact on our company's success.
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