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Job Summary
A dynamic and customer-focused individual is sought to join our team as a Marketing Executive. In this role, you will be responsible for delivering exceptional guest service, generating tour flow, and qualifying leads.
Key Responsibilities
- Provide concierge services to resort guests and members, maintaining a collaborative working relationship with hotel and third-party company employees.
- Offer accurate tourist information and inspire confidence in the Company through professionalism.
- Determine guests' eligibility for promotional presentations and attract eligible guests to preview the vacation club program.
- Complete administrative work behind booking, manifesting, and confirming sales presentations.
- Attend mandatory meetings and training, and complete special projects as assigned by Marketing Supervisor.
Requirements
- High School Diploma required.
- Minimum of one (1) year of experience in customer service, sales, or marketing.
- Bilingual, ability to speak English and Spanish, fluently.
- Excellent written and verbal communication skills, with the ability to deliver high-level customer service in all situations.
- Ability to build and develop strong work and guest relationships, with a focus on teamwork and collaboration.
- Available to work a flexible schedule, including evenings, weekends, and holidays.
About Us
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.