DoorDash Operations Manager

hace 4 días


Ciudad de México, Ciudad de México DoorDash Mexico A tiempo completo
About Us

At DoorDash Mexico, we're revolutionizing the way people access food. Our team is dedicated to delivering exceptional experiences for our customers, dashers, and merchants.

We're looking for a highly skilled Trust and Safety Manager to join our growing team in CDMX. This role requires strong leadership and problem-solving skills, with a focus on improving quality operations and fostering collaboration across teams.

The ideal candidate will have advanced English communication skills (B2 or higher), 6+ years of experience in operations/support operations, adjudication, or high-volume case management, specifically in Trust & Safety. You should be able to identify trends, apply product and operational countermeasures, and work autonomously while collaborating with partners.

In this role, you'll lead the Community Response team, guide workforce management efforts, develop expertise in DoorDash processes, and oversee skill and career development of team members. If you're passionate about delivering exceptional results, building relationships, and promoting positive outcomes, we want to hear from you



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