Salesforce Developer

Megaport is a global leader in Network as a Service (NaaS), changing the way businesses reach the cloud. As a Salesforce Developer, you will be part of a lean, high-achieving team of over 250 members globally. You will collaborate with key operations stakeholders to design, implement, and maintain Salesforce Service Cloud and other Salesforce suite applications.

Our Team Culture

Our team culture is built on collaboration, support, and innovation. As a Salesforce Developer, you will be expected to lead by example, working closely with colleagues to achieve business outcomes. You will be responsible for identifying synergies with existing tools and developing automation for day-to-day work.

The Role

We are seeking an experienced Salesforce Developer to implement and maintain Salesforce applications. The ideal candidate will have a proven track record of designing, implementing, and maintaining Salesforce applications. You will be responsible for presenting solutions to business unit managers and executives for sign-off, owning the deployment of the agreed solution, and maintaining design and specification documentation.

Key Responsibilities

• Act as the subject matter expert of Salesforce for Megaport globally
• Develop, document, and maintain the Salesforce design
• Analyse business requirements in collaboration with key operations stakeholders and prepare effective solutions
• Work with internal technology teams to architect a solution for the business requirement
• Present the solution to business unit managers and executives for sign-off
• Own the deployment of the agreed solution: design, project management, implementation, QA, and release
• Design, implement, and maintain the solution with best practices in Salesforce required to deliver the capability and achieve targeted business outcomes
• Design and implement integrations between new and existing systems
• Maintain design and specification documentation for the assigned projects in Megaport's KB system
• Develop all test strategies and procedures for all Salesforce work and support all fault analyses on Salesforce programs
• Perform troubleshooting on all processes and resolve all issues in the Salesforce platform
• Provide periodic progress reports for management consumption

Requirements

• 6+ years of experience as a Salesforce Administrator, Programmer, Software Developer, or Web Engineer
• A bachelor's degree in computer science, software engineering, or a related field is strongly preferred
• Experience with scripting and programming languages such as APEX, Triggers, Screen Flows, Aura, and Lightning Web Components
• Salesforce Developer or Administrator certification, or the desire to complete certification(s) as this will be a role requirement
• Critical-thinker: the ability to analyse complex problems, develop innovative strategies, and execute
• Exceptional communications skills; ability to present complex concepts in a clear and concise manner and liaison with non-programmers
• Familiarity with big data and PowerBI
• Ability to multitask, offering support to the CNS Head, Manager, and other leadership and operations team members

What We Offer

We offer a flexible working environment, generous study and training program, additional leave via purchased annual leave scheme, and health and wellness program.