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We are seeking a highly skilled Restaurant Manager to join our team at Four Seasons Resort and Residences Los Cabos at Costa Palmas.
This individual will be responsible for leading a team of hospitality professionals in providing exceptional service and quality in every interaction with our guests.
About Our Culture:
Four Seasons is a company that values its employees and recognizes the importance of building strong relationships with our guests and colleagues alike.
We believe in treating everyone we meet the way we would want to be treated ourselves.
Responsibilities:
- Lead a team of hospitality professionals in providing exceptional service and quality in every interaction with our guests.
- Implement, monitor, and continuously improve service procedures to maintain high standards.
- Delegate responsibilities to employees and regularly assess their performance.
- Remain present in the center during peak occupancy periods to ensure smooth operations.
Requirements:
- Fluency in Spanish and English is required for this position.
- A minimum of three (3) years working in Food & Beverage as a department head.
- Two (2) + years' experience working within a luxury hotel or similar environment is considered an asset.
- Requires knowledge in Micros and Opera System.
- Requires knowledge of how to operate computer equipment.
- Excellent interpersonal skills and communication skills.
- Cross-cultural sensitivity and customer service orientation.
- Guest centricity and understanding of the importance of guest preferences.
