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Appointment Coordinator
hace 1 mes
At Central Park Puppies, we're seeking a dedicated and organized Appointment Coordinator to join our team. This full-time role involves managing and scheduling appointments for potential puppy adopters with our Puppy Concierge team, ensuring a seamless and efficient process.
The ideal candidate will possess excellent communication and interpersonal skills, with the ability to engage positively with clients. Proficiency in CRM software and Microsoft Office Suite is also required. Experience in a customer service or appointment-setting role is preferred.
In this role, you'll be responsible for:
- Celebrating Customer Satisfaction: Providing exceptional customer service, representing Central Park Puppies' values and commitment to client satisfaction.
- Efficient Scheduling: Coordinating and scheduling appointments for potential puppy adopters with our Puppy Concierge team.
- Follow-Up Finesse: Ensuring timely follow-ups with potential clients to confirm appointments and gather any necessary pre-meeting information.
We offer a supportive work environment, opportunities for growth, and the chance to be part of a mission-driven company that positively impacts families and puppies alike.
Key Responsibilities:
Scheduling Efficiency: Ensure accurate and efficient scheduling of appointments, minimizing delays and maximizing productivity.
Client Communication: Maintain open and effective communication channels with clients, addressing their needs and concerns in a timely manner.
Puppy Adoption Process: Assist in coordinating the puppy adoption process, ensuring a smooth and enjoyable experience for all parties involved.
Salary Estimate: $40,000 - $60,000 per year, depending on location and experience.
Benefits: Competitive salary, comprehensive benefits package, and opportunities for professional growth and development.