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Operations Director

hace 2 meses


Guadalajara, Jalisco, México Cwl Mexico S De Rl De Cv A tiempo completo
Job Summary

We are seeking a highly skilled Operations Manager to lead our site operations and ensure exceptional client service. The ideal candidate will have a strong background in logistics and operations management, with a proven track record of maximizing profitability and driving business growth.

Key Responsibilities
  • Lead and direct site operations to ensure execution of service agreements at or above client standards.
  • Maximize profitability through effective client service, communication, and follow-up on pending matters.
  • Plan and monitor daily staffing schedules to ensure adequate staffing levels to support operational demands and business objectives.
  • Manage revenue and expenses to budget constraints.
  • Train, develop, and motivate employees to peak performance and growth in their knowledge and responsibilities.
  • Oversee accounts receivable, including client invoicing and collections, as needed.
  • Process incoming vendor invoices, as needed.
  • Analyze market trends to develop scalable and strategic operations practices.
  • Execute applicable KPIs per company standard.
Requirements
  • High school diploma or equivalent required; bachelor's degree preferred.
  • Minimum seven years related experience required.
  • Minimum six years industry experience required.
  • Minimum five years supervisory experience required.
What We Offer

At Cwl Mexico S De Rl De Cv, we offer a comprehensive benefits package, including excellent medical, dental, and vision benefits, an employee recognition and rewards program, and opportunities for professional growth and development.

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and experienced operations professional looking for a new challenge, please submit your application.