Cloud Reliability Expert

hace 4 semanas


Ciudad de México, Ciudad de México Thomson Reuters A tiempo completo
About the Role

In this opportunity as a Cloud Reliability Expert, you will be responsible for ensuring the stability, scalability, and supportability of our enterprise-level applications.

You will develop, deliver, and support high-quality solutions by applying modern SRE operational & development practices. This includes monitoring, automation, building, and delivering high-quality solutions for the team.

As a key member of our team, you will work in a collaborative environment, share information, value diverse ideas, and partner with cross-functional and remote teams to achieve our goals.

We are looking for a skilled and experienced Senior Site Reliability Engineer to join our team. If you are a self-learner, self-driven, and able to operate with minimal supervision, we encourage you to apply.

Key Responsibilities
  • Develop and implement cloud-native architectures to improve application performance and reliability.
  • Work closely with development teams to ensure seamless integration and deployment of new features.
  • Collaborate with cross-functional teams to identify and prioritize areas for improvement.
  • Design, create, and manage dashboards and runbooks to automate playbooks and improve incident response times.
  • Respond to and mitigate incidents as they occur within the environment.
  • Contribute to the development of documentation on Application services, infrastructure details, Recovery Procedures, Root cause analysis, and post-incident review.
Requirements
  • Bachelor's degree in Computer Science or related field.
  • 5-8 years of experience in enterprise-level operations support role or DevOps role.
  • Working knowledge of infrastructure components (routers, load balancers, cloud products, container systems, compute, storage, and networks).
  • Expertise in observability and monitoring tools, like Dynatrace, Datadog, AppDynamics, Splunk, etc.
  • Deep understanding of Application performance monitoring (APM) and user monitoring.
  • Experience with Load balancers and AWS services such as AWS ECS, EMR, State Machines/ Step Functions, CloudFormation, CloudWatch, Lambda, SQS, ECR, Fargate, Elastic Search, networking concepts, etc.
  • Solid understanding of ITIL Change and Incident management processes.
  • Excellent written and verbal communication skills and strong collaboration skills.
Benefits
  • A competitive salary of $120,000 - $180,000 per year.
  • A comprehensive benefits package including medical, dental, and vision insurance.
  • Flexible working hours and a hybrid work model that allows for remote work.
  • Opportunities for professional growth and development through training and mentorship programs.
  • A dynamic and inclusive work environment that values diversity and inclusion.


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