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Senior Quality Assurance Engineer

hace 2 meses

Xico, México Ntt Data A tiempo completo

Job Summary

We are seeking a highly skilled Senior Quality Assurance Engineer to join our team at NTT DATA Services. As a key member of our Quality Assurance team, you will be responsible for leading the test automation implementation of our organization, working across teams to ensure Software Development Engineers in Test and Quality Assurance Engineers are adhering to best practices and standards.

Key Responsibilities

  • Conduct complex audits to determine compliance with our Quality Assurance Program.
  • Lead the test automation implementation of the organization, working across teams to ensure Software Development Engineers in Test and Quality Assurance Engineers are adhering to best practices and standards.
  • Encourage innovation with new technologies and elegant solutions, advocating technical direction and defining best practices and principles.
  • Be accountable for the quality of the products, systems, and solutions created and delivered by our value stream.
  • Analyze problems, take corrective action to prevent recurrence, and evaluate its effectiveness.
  • Communicate corrective action to customers as required.
  • Review customer requests for changes for Quality Assurance activities against our Quality Assurance standards, providing input or collaborating with QA managers/directors to find resolution.
  • Create, review, and disseminate sprint and release-level metrics.
  • Coordinate end-to-end testing with 20+ QA scrum teams.
  • Ensure downstream and upstream risks are communicated, documented, and mitigated.
  • Use Jira on a day-to-day basis to manage testing artifacts, test execution, and defect management for the entire value stream.
  • Review test cases to ensure robustness and coverage, review execution completion, develop and track action plans for any risks and their mitigation during test execution.
  • Support go-live activities such as production verification, post-production issues, review closure reports, and overall status.
  • Ensure conformance to performance optimization, interoperability standards, and requirements.
  • Deliver on commitments and manage software development services to accomplish assigned work.
  • Maintain project delivery timeliness and budgets.
  • Perform functional testing with different browsers, tablets, and phones.
  • Communicate with project managers to define test strategy, scope, and evaluate test results followed by reporting and metrics.
  • Maintain documentation on QA standards, processes, and changes.
  • Lead an Agile value stream of 20+ QA engineering teams focused on software development.
  • Responsible for successful execution and informing team and managers of obstacles, issues, and risks.
  • Participate in design discussions and technical meetings.
  • Conduct occasional field testing.
  • Perform work under limited supervision.
  • Mentor and train team members in Quality standards.

Requirements

  • Must have skills to handle moderate to complex issues and problems, and work with high-level staff on more complex issues.
  • Create test strategies, test plans, and test cases for large-scale products. Approve test plans and test strategies for junior QA engineers.
  • Lead root cause and defect resolution for all production issues with special focus on high-impacting defects.
  • Contribute heavily to the production defect resolution process. May work with QA teams on internal audit needs.
  • Efficiently execute test cases across all functional areas of our products.
  • Peer review test cases.
  • Find, isolate, document, regress, and track bugs through resolution.
  • Interpret, report testing results, and be a vocal proponent for quality in every phase of the development process.
  • Work with Software Development Engineers to understand the overall technical architecture and how each feature is implemented.
  • Write and execute advanced SQL queries to analyze and manipulate data.
  • Perform onboarding knowledge transfer and training for all new staff members.
  • Ensure QA processes adhere to quality standards.
  • Participate in daily standup, calls, and timely escalation of critical and severe bugs.
  • Facilitate and manage defect triage.

Education Requirements

  • Bachelor's degree