Quality Assurance Specialist

hace 3 días


El Salto, México Aptiv A tiempo completo

Aptiv is seeking a Quality Customer Care Technician to execute customer satisfaction through complaint response procedures in line with customer requirements.

The ideal candidate will possess strong communication skills and be able to ensure effective issue resolution, guaranteeing high levels of customer satisfaction.

Key responsibilities include:

  • Managing customer complaints via designated portals
  • Maintaining awareness of customer-specific requirements and communicating effectively with the plant team
  • Ensuring compliance with 8D, DPS, DPRTS, and PFMEA processes

This role demands a bachelor's degree or technical background, along with intermediate-advanced English proficiency and experience in quality management.

We offer an estimated salary range of $194,000 to $291,000 per year, reflecting the market rate for this position.

An additional advantage is the opportunity to work on day or night shifts, ensuring flexibility and adaptability in a fast-paced environment.

This role is an excellent chance to develop your skills in quality assurance and contribute to Aptiv's mission to deliver innovative solutions that improve people's lives.



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